Reference

Terms Conditions That Actually Make Sense

These Terms & Conditions govern your use of fellbet, including how you open an account, make deposits via GCash, Maya, or InstaPay, and access the lobby on any device.

Account eligibility coveredGCash, Maya, InstaPay rules includedMobile and browser access termsWithdrawal and wallet conditionsUpdates notified via account
fellbet Terms Conditions That Actually Make Sense
TERMS HELP

Questions About These Terms? Reach Us Here

If any part of these Terms & Conditions is unclear, or if you need to raise a concern about how they apply to your account, our support team can walk you through it. You can reach us through live chat directly inside your account, or send a message to our support email. We aim to respond to all account and policy queries within one business day.

Live Chat Open live chat from inside your account lobby. It is the quickest path to a straight answer on any terms-related question.
Email Support Send detailed terms or account queries to our support email. Attach your account reference so we can locate your record faster.
Account Help Centre Check the Help section inside your account for quick answers on eligibility, wallet rules, and how GCash or Maya transactions are handled.
HOW WE OPERATE

How fellbet Handles Your Account Under These Terms

These Terms & Conditions are the foundation of how we operate your account — from the moment you register to every GCash or Maya transaction you make. We keep our practices consistent with what is written here, and we do not apply rules that are not documented in this agreement. If something changes, you will know before it takes effect.

Account Security

Your account credentials are your responsibility under these terms. We apply security measures on our end, but you must keep your login details private and report any suspicious access immediately.

Data Handling

We collect and store only the data needed to run your account, process GCash or InstaPay transactions, and comply with applicable rules. Your data is not sold to third parties.

Transaction Records

Every deposit and withdrawal — whether via GCash, Maya, or InstaPay — is logged to your account history. You can review this record at any time inside your wallet section.

Terms Disputes

If you believe these terms have been applied incorrectly to your account, contact us via live chat or email. We will review the specific transaction or rule in question and respond in writing.

Common Questions About These Terms & Conditions

These are the questions we hear most often about how our Terms & Conditions work. If your question is not covered here, use live chat or email support to get a direct answer tied to your account.

These terms apply to every person who opens or uses a fellbet account. Access is available where local law in the Philippines permits and for eligible players only.

We can update these terms, but we will notify you via your registered account before changes take effect. Continued use of your account confirms acceptance of the updated version.

Yes. All deposits and withdrawals — including those made via GCash, Maya, and InstaPay — are governed by these Terms & Conditions alongside the rules of each payment provider.

We may suspend or close your account depending on the nature of the breach. Funds held in your wallet at the time will be reviewed according to the conditions set out in these terms.

Send your request to our support email with your account reference. We will provide a record of your stored data in line with the data handling section of these terms.

The same terms apply nationwide. Eligibility depends on local law where you are located — players in Manila and elsewhere in the Philippines are subject to the same conditions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.